The contract extends SANDSIV and Poste Italiane’s collaboration for a further three years, highlighting SANDSIV’s dedication to security and complianceZURICH, Switzerland (November, 24 2022)—SANDSIV, the worldwide chief in Buyer Journey Management (CXM) and Affirm of the Buyer (VoC) endeavor alternatives, has been awarded a 3-year contract with Poste Italiane, Italy’s leading postal, banking, financial and telecommunication services and products supplier. SANDSIV was chosen after Poste Italiane conducted a prolonged European-wide refined job.
Poste Italiane is Italy’s greatest carrier distribution network. The group boasts over 160 years of historic past and a network of roughly 12,800 post offices, 121,000 staff, and over 35 million purchasers throughout the country.Staunch through its long historic past, Poste Italiane has been committed to quality carrier, running with a customer-first philosophy. As piece of this philosophy, security is of excessive significance, and the group has centered on partnering with carrier suppliers who can provide high-notch security methods to give protection to the corporate’s files resources and safeguard customers’ private files.Earlier this year, Poste Italiane launched a European-wide refined to make a call their CXM system. Your complete important avid gamers out there took piece in the job. The job lasted a couple of months, and the EY/SANDSIV crew was come what might awarded the refined.The two corporations don’t appear to be any strangers to one all kinds of, with Poste Italiane counting on SANDSIV for the previous two years to hiss its CXM services and products.“Poste’s a hit CXM trudge with sandsiv+ stands as a mannequin for the Italian market and an instance for any group that decides to level of interest on customer journey to raise their trade results,” acknowledged Mirko Buonerba, SANDSIV’s sales manager for Italy.“The potential for analytics and in speak NLP (Natural Language Processing), variety sandsiv+ a total reply capable of competing with the greatest avid gamers in the marketplace,” acknowledged Federico Cesconi, CEO and co-founding father of SANDSIV. “What makes me prouder is that our reply was identified as a excessive-quality product and for its security, which was exactly what Poste Italiane was wanting for. It wasn’t straightforward, however we secure once again confirmed that while you might be capable of also merely secure a high quality product and also you work as a tight-knit crew, no one can beat you.”Cesconi also successfully-known his ensuing from EY for his or her collaboration and toughen and Poste for his or her self belief in all of them through the overall journey. He extra declared SANDSIV capable of acquire on extra fascinating trade challenges in the long term.To learn more about SANDSIV and its award-winning, highly rep VoC alternatives for medium and orderly corporations with trade of any kind who are wanting to develop and toughen customer pleasure, seek recommendation from https://sandsiv.com/.About Poste Italiane
Poste Italiane constitutes the greatest carrier distribution network in Italy, protecting activities that vary from logistics, letter and parcel initiating and financial and insurance protection services and products to fee methods and telecommunications. The Company performs a truly principal role in the country, making a solid contribution to the manufacturing chain and the nationwide economy.About EY
Ernst & Younger Global Tiny is a global chief in audit, tax, transaction advisory and consulting services and products. The quality prognosis and services and products they provide relief make self belief in capital markets and economies round the field.About SANDSIV
SANDSIV is a Swiss system supplier located in Technopark Zurich, Switzerland’s important abilities hub. Listed as a leading VOC supplier in Gartner’s contemporary VOC Market story, SANDSIV has constructed its reputation in turning in its recount-of-the-artwork Affirm of the Buyer endeavor alternatives “sandsiv+” to evolved CX teams at leading organizations throughout EMEA, including leading corporations in the telco, financial services and products, utilities, retail and transportation sectors.About sandsiv+
sandsiv+ captures, analyses, integrates, improves, and measures the customer journey. Launched in 2014, the next-generation CX reply harmonizes files from any order or indirect channel, and generates inferred files the usage of man made intelligence. Its analytical aspects are constructed on evolved AI applied sciences including Natural Language Processing (NLP) and Deep Machine Discovering out, providing for the increasingly unsupervised manufacturing of sooner and more resplendent actionable insights, and allowing organizations to act responsively and knowing properly. The reply helps complex integration, customization and configuration.CONTACT: Giada Longo